Frequently asked questions
How often should I have my windows cleaned?
Location, weather, surroundings and occupants are major factors that effect the appearance of windows.
As a guide, Pure Reach Window Cleaners recommend the following.
For businesses - as required to maintain a clean appearance.
For residential - two times a year minimum.
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How much does it cost?
Our quotations are based on the time that we think it will take to clean your windows to a high-standard. What we quote is what you pay, guaranteed - no nasty surprises. As a guide for inside and out: 3x1 $250 inclusive / 4x2 $300 inclusive / 5+ POA.
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What's included?
At Pure Reach, interior and exterior window cleaning includes: Glass, frames, fly screens and cleaning your tracks.
Exterior window cleaning includes: Glass, frames, fly screens and screen housings.
We also offer a range of exterior cleaning services to compliment your window cleaning.
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How do you clean windows behind security screens?
If the windows lift out, we remove the windows from the inside, clean them and replace them.
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When is the best time to have windows cleaned?
Anytime is fine although we don't recommend cleaning exterior windows in strong winds and rain.
Interior window cleaning is actually best done in the cooler months when the glass is cooler. If you have pest spraying planned book your window cleaning for a week or two after spraying.
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How far in advance do I need to book?
We will do out best to accommodate late requests but advise booking early to secure your dates!
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Can I leave my dog at home while you're there?
We love dogs and would like to meet them with you present before being left alone with them.
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How do you protect my carpet when you clean my internal windows?
We use cloths and have techniques that minimise water drops.
Do you remove fly screens?
Yes, we remove, clean and refit your fly screens, without bending them!
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Do you do skylights?
Yes, if safe to do so.
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Do you do solar panels?
Yes, if safe to do so.
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Do you apply enduroshield?
Yes, we do. We thoroughly clean the glass before application.
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Do you clean pool fences?
Yes, we do and can even apply a nano-coating to keep pool glass looking it's best and reduce cleaning time.
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How do I pay?
By card or bank transfer is preferred. If you would prefer to pay cash, that's fine too.
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How long does it take to clean windows?
It depends on your property. Factors that effect cleaning time are: The number of windows/doors, size, type, condition and accessibility of your windows. As a guide for inside & out:
A 3x1 home will take 2-3 hours. A 4x2 will take 3-5 hours.
Do I need to be in?
No, we can be left to work our magic and lock up after. We are police checked and trusted by hundreds of home owners and businesses alike.
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What is pure-water window cleaning?
We run tap water and rain water through a 5 stage filtration process to remove all minerals. Once the water is purified (<2ppm TDS) it gets pumped through a hose to an extendable pole/brush which cleans your windows. As the water is pure, windows can air dry spot-free! The results are fantastic. Windows can also stay cleaner for longer as no soap residue is left for dirt to stick to!
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We also offer the following services:
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Cobweb removal
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Soft washing
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Gutter vacuuming
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Solar Panel cleaning
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